FAQ
Frequently Asked Questions
At Digital Ink, we stock a full range of HP LaserJet toner cartridges including the latest industry technology for sharp text and bright colors. These cartridges are perfect for purposes that require a large number of prints and provide high-quality prints. High technology and high page yield make them cost-effective and time savers and this makes them ideal for business.
What products does Digital Ink offer?
Ans- Digital Ink deals in products such as toner and ink cartridges, printer ink as well as office stationery. We also offer refilling of some brands and sell compatible cartridges for different brands.
Do you sell genuine printer cartridges?
Ans- Yes, we have original cartridges compatible with HP, Epson, Brother, Samsung, and other printers, which are rated 5 stars. We also offer high-quality compatible products.
Can I purchase products online?
Ans- Absolutely! The convenience of online shopping brought by our website, or ordering goods and paying right on our Internet site allows for the selection of items and paying for it through the Internet, with no need to do it personally.
Do you provide delivery services?
Ans- Yes, indeed, we do have delivery to many destinations in Dubai, Sharjah and many other places all over the UAE. The delivery period of a product varies depending on its stock in the various locations it is stored.
What payment methods do you accept?
Ans- You can pay us through credit/debit cards, bank transfers, and although our preferred method, through cash on delivery.
Do you offer bulk discounts for businesses?
Ans- Yes, of course, we do offer a discount on price with the clients who wish to order the product in large quantities. You may reach out to us to request business solutions tailored to your needs.
What should I do if I can’t find my printer model?
Ans- Provided your printer specifications,’ please contact our customer support and we will offer you the right cartridge or toner.
Do you provide refill services?
Ans- Yes we do provide services in refilling various printer cartridges also. You can also come to our store or order for a pickup through the website.
Are your compatible cartridges safe for printers?
Ans- Our compatible cartridges are also certified to produce high quality and they are designed to work with the printer.
How can I contact Digital Ink for support?
Ans- You can contact us through the form provided on the website through the contacts section and the e-mail address as well as the helpline number provided. We’re here to assist you!